Kale Voyage Privacy Policy
At Kale Voyage, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, maintain, and protect your personal data when you interact with our website, book our services, or engage with us through any platform or communication channel.
Data Collection
Information We Collect
We collect personal information through various channels, including:
- Website registration and tour bookings
- Newsletter subscriptions
- Special offer registrations
- Direct communications (online, phone, or in-person)
- Tour-related documentation
The personal and sensitive information we collect may include:
- Basic contact information (name, address, email, phone number)
- Travel documentation (passport details, nationality, date of birth)
- Travel preferences and history
- Insurance information
- Health-related information:
- Current and previous medical conditions
- Dietary requirements
- Special mobility needs
- Information about traveling companions or family members when provided
Purpose of Data Collection
The data we collect serves the following purposes:
- Process and fulfill tour bookings
- Ensure appropriate accommodation and meal arrangements
- Provide necessary information to travel partners
- Meet legal and regulatory requirements
- Handle emergencies effectively
- Customize your travel experience
Use of Information
We utilize the collected information for the following:
- Deliver and improve our travel services
- Personalize your travel experience
- Develop new tour offerings
- Enhance website functionality and user experience
- Send relevant updates and promotions
- Ensure your safety and comfort during tours
- Comply with legal obligations
Data Protection Measures
Kale Voyage implements strict security measures to ensure the protection of your personal data:
- Secure data storage systems
- Limited access to personal information
- Regular security updates and audits
- Staff training on data protection and confidentiality
- Compliance with international data protection standards
Information Sharing
We may share your information with:
- Hotels and accommodation providers
- Transportation services
- Local tour operators
- Emergency services when necessary
- Legal authorities when required by law
All third-party service providers are bound by confidentiality agreements and data protection requirements to ensure that your personal information remains secure.
Your Rights
As part of our commitment to protecting your privacy, you have the following rights regarding your personal information:
- Access to your personal data
- Request corrections to any inaccuracies in your data
- Opt out of marketing communications
- Request data deletion (subject to legal requirements)
- Receive information about how your data is used
Contact Us
For any privacy-related queries or to exercise your rights regarding your personal information, please contact our Data Protection Officer at [contact details].
This Privacy Policy is subject to updates and modifications. Any significant changes will be communicated to our clients through appropriate channels.
