privacy-policy
Kale Voyage Privacy Policy
This privacy policy outlines how Kale Voyage collects, uses, maintains, and protects your personal information when you interact with our website, book our services, or engage with our content through any platform or communication channel.
Data Collection
Information We Collect
We collect personal information through various channels including:
- Website registration and tour bookings
- Newsletter subscriptions
- Special offer registrations
- Direct communications (online, phone, or in-person)
- Tour-related documentation
The personal and sensitive information we collect may include:
- Basic contact information (name, address, email, phone numbers)
- Travel documentation (passport details, nationality, date of birth)
- Travel preferences and history
- Insurance information
- Health-related information:
- Current and previous medical conditions
- Dietary requirements
- Special mobility needs
- Information about traveling companions or family members when provided
Purpose of Data Collection
Our data collection serves to:
- Process and fulfill tour bookings
- Ensure appropriate accommodation and meal arrangements
- Provide necessary information to travel partners
- Meet legal and regulatory requirements
- Handle emergencies effectively
Use of Information
We utilize the collected information to:
- Deliver and improve our travel services
- Customize your travel experience
- Develop new tour offerings
- Enhance website functionality
- Send relevant updates and promotions
- Ensure your safety and comfort during tours
- Comply with legal obligations
Data Protection Measures
Kale Voyage implements strict security measures to protect your information:
- Secure data storage systems
- Limited access to personal information
- Regular security updates
- Staff training on data protection
- Compliance with international data protection standards
Information Sharing
We may share your information with:
- Hotels and accommodation providers
- Transportation services
- Local tour operators
- Emergency services when necessary
- Legal authorities when required by law
All third-party service providers are bound by confidentiality agreements and data protection requirements.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Opt out of marketing communications
- Request data deletion (subject to legal requirements)
- Receive information about how your data is used
Contact Us
For any privacy-related queries or to exercise your rights regarding your personal information, please contact our Data Protection Officer at [contact details].
This privacy policy is subject to updates and modifications. Any significant changes will be communicated to our clients through appropriate channels.
